frequently asked

questions

Below are the questions and answers to our most asked questions.

If a question you have is not answered below, please feel free to reach out to us via email studio@bendipilates.com

  • Drink bottle and grip socks! We sell grip socks in studio for purchase if needed.

  • We're excited to welcome you to our studio! If you're looking for a more personalised experience, our private 1:1 and 2:1 sessions (bookings via class types) are a perfect start. Alternatively, our group beginner classes, which accommodate up to 9 people, are an excellent way to begin in a supportive group setting. Please arrive 10 minutes early for your first class so that the instructor can give you a proper introduction.

  • Bendi is located at 4 Cedric Place, Plimmerton. We are down a driveway and situated next to Pacific Horizon. Follow the "Bendi" sign at the start of our shared driveway on Cedric Place.

  • If the class you would like to attend at the studio is full, we encourage you to join the waitlist.

    If a spot becomes available more than 12 hours prior to the class start time, the first person on the class waitlist will be notified and automatically be added to the class.

    If a spot becomes available less than 12 hours prior to the class start time, an SMS will be sent to everyone on the waitlist and the person to reply and confirm will be added to the class.

  • If you need to cancel a class, please do so through the online booking system at least 12 hours before the scheduled start time. Cancellations made by phone, email, social media, or other methods will not be accepted. You can cancel your booking via the Momence app or online portal under the "Bookings" section.

    Cancellation Policy:

    • Early Cancel: Cancel at least 12 hours before the class start time to avoid forfeiting the session.

    • Late Cancel: Cancellations made within 12 hours of the class start time will result in forfeiting the session.

    • No Show: If you do not attend a class you’ve booked, the session will be forfeited.

  • If you have consulted with your Midwife and/or Doctor and received clearance to practice reformer Pilates during your pregnancy, and you have prior experience with this form of exercise, you are welcome to attend our Beginner classes as well as our Pregnancy & Postnatal classes (coming soon to the timetable). Please ensure you advise the instructor that you are pregnant prior to the class starting.

  • Due to the small and intimate studio space, our studio is adults only. There is no space for children/babies to wait whilst you do your class.

  • We welcome those 16 years and older. Those under 18 are required to co-sign the waivers with a parent/guardian. Please email us if you are 16 or 17 years old to arrange your profile & waiver studio@bendipilates.com

  • Free street parking available on Cedric Place and Ulrich Street.

    There is occasionally parking available directly outside the studio, but we suggest parking on Cedric Place if you can and walking down the driveway.

  • Up to 9 people per class.